Terms and Conditions

These Terms and Conditions govern access to and use of MRQ Casino by players located in the United Kingdom. By registering an account, depositing funds or participating in any games or promotions, the player confirms acceptance of these Terms in full. If the player does not agree with any part of these Terms, access to the platform must be discontinued immediately.

1. Eligibility

Participation is strictly limited to individuals aged 18 years or older. The player must be legally permitted to gamble under the laws of the United Kingdom and must not be registered under any applicable self-exclusion scheme that prohibits access to licensed gambling operators.

MRQ reserves the right to request documentation to verify identity, age and residential address at any stage. Failure to provide requested documentation may result in suspension or closure of the account.

2. Account Registration

Each player may hold only one account. All information provided during registration must be accurate, complete and kept up to date. Multiple accounts, false information or attempts to bypass account restrictions may lead to account closure and forfeiture of funds in accordance with regulatory obligations.

The player is responsible for maintaining the confidentiality of login credentials. Any activity conducted through the account is considered the responsibility of the registered account holder.

3. Deposits and Withdrawals

All transactions are processed in pounds sterling (GBP) unless otherwise specified. Deposits must be made using payment methods registered in the player’s own name. MRQ may decline transactions where third-party payment methods are suspected.

Withdrawals are subject to verification procedures. MRQ reserves the right to conduct additional checks before processing a withdrawal request. Processing times may vary depending on the payment method and verification status.

4. Bonuses and Promotions

All promotional offers are subject to specific terms, including wagering requirements, maximum bet limits and game contribution percentages. It is the player’s responsibility to review promotional conditions before participating.

If bonus terms are breached, MRQ reserves the right to void associated winnings and remove the bonus from the account. Promotional offers may be amended, restricted or withdrawn at any time in accordance with regulatory guidelines.

5. Fair Play and Game Integrity

All games are powered by certified random number generators (RNG) and operate under applicable regulatory standards. Any attempt to manipulate software, exploit technical faults or gain unfair advantage is strictly prohibited.

In the event of a technical malfunction, MRQ reserves the right to void affected bets and correct balances accordingly.

6. Responsible Gambling

MRQ provides tools that allow players to manage their gambling activity, including deposit limits, time-outs and self-exclusion options. Players are encouraged to use these tools where appropriate.

If a player registers with a national self-exclusion scheme, access to the account may be restricted in accordance with regulatory requirements.

7. Account Suspension and Closure

MRQ may suspend or close an account if there is evidence of fraud, money laundering, abusive behaviour, breach of these Terms or violation of applicable laws. Where appropriate, remaining funds will be returned in accordance with regulatory procedures, subject to verification and outstanding obligations.

Players may request account closure at any time by contacting customer support.

8. Limitation of Liability

MRQ shall not be liable for losses resulting from misuse of the platform, failure of internet connections, technical interruptions beyond reasonable control or failure to comply with these Terms. Gambling involves financial risk, and players participate at their own discretion.

9. Amendments

MRQ reserves the right to amend these Terms at any time to reflect legal, regulatory or operational changes. Updated Terms will be published on the website. Continued use of the platform constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws applicable to licensed gambling operations in the United Kingdom. Any disputes shall be handled in accordance with applicable regulatory and dispute resolution procedures.

By continuing to use MRQ Casino, the player confirms that they have read, understood and agreed to these Terms and Conditions.